The Inform USA Standards 10.0 version is now available - and what a change! The format is different; there are two fewer standards (yet no less emphasis on quality) and appendices...where should you start when taking in the changes? This webinar will provide an overview of how the 10.0 version was developed and highlight the changes in the latest edition.

This webinar will provide an overview of ways to respond to individuals in crisis and/or suicidal ideation, as well as how to navigate crisis conversations involving challenging contacts, including individuals presenting with frequent outreach or abusive content.

Join us for an insightful webinar exploring the remarkable journey of Nebraska/Iowa 211, detailing how the organization transitioned from primarily funded by the United Way of the Midlands to becoming a fully funded and self-sustaining entity. This session will provide a comprehensive overview of the strategic initiatives and funding strategies that enabled this transformation, offering valuable lessons for other organizations seeking financial independence and sustainability.

The National 211 Steering Committee elevates best practices, tackles hot topics, and addresses current issues that face 211s across the US and Canada. Join the discussion, learn from peer experts, and collaborate to make the network stronger.

This informative and in-depth discussion about the debt management solutions and housing stability options available to your clients through an accredited nonprofit partner organization. This webinar will be led by representatives from Money Management International (MMI), one of the largest nonprofit, HUD-approved housing, and credit counseling agencies in the United States – the Administrator of Nevada 211. At a time when consumers are overwhelmed by the impact of long-term inflation, high interest rates, and a tight job market, many are burdened by heavy consumer debt, lack of affordable housing solutions, or are at increased risk of fraud and predatory practices. There are affordable, sustainable, nonprofit services and solutions available that are far more effective and safer than some of the alternative, heavily marketed options. The MMI team will lead a discussion on our solutions – including the effectiveness of a debt management plan and the benefits of loss mitigation services and student loan debt counseling.

Join us for an insightful webinar exploring the remarkable journey of Nebraska/Iowa 211, detailing how the organization transitioned from primarily funded by the United Way of the Midlands to becoming a fully funded and self-sustaining entity. This session will provide a comprehensive overview of the strategic initiatives and funding strategies that enabled this transformation, offering valuable lessons for other organizations seeking financial independence and sustainability.

The National 211 Steering Committee elevates best practices, tackles hot topics, and addresses current issues that face 211s across the US and Canada. Join the discussion, learn from peer experts, and collaborate to make the network stronger.

With 66% of United States households reporting that they have at least one pet and most stating that they consider their animals to be family, human service providers must recognize and respond to these relationships. Within this webinar, attendees will learn resources and strategies for helping keep people and their pets together and well during times of vulnerability and crises.

The 211 Steering Committee celebrates 988 with this collaborative presentation for Suicide Prevention Month. Hear from experts in 988, 211, and SAMHSA about the evolving partnerships for this critical need. "Help United" will focus on help and hope, one contact at a time, and each partner organization's critical role. Learn where you fit into this important work!

How do 211 and 988 work together to respond to those most vulnerable while ensuring there is no wrong door approach? Listen to leaders in the field speak on different models of how our systems can work best together.

211/CIE® San Diego is pleased to have Beth Johnson and Artrese Morrison discuss with our network “Leveraging Community Information Exchanges for Equitable and Inclusive Data,” a suite of resources that inform early planning and community member engagement efforts for institutions building Community Information Exchanges (CIEs).

What we can expect from winter utility assistance in 2022 and what we have learned!