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Contains 2 Component(s), Includes Credits
The Inform USA Standards 10.0 version is now available - and what a change! The format is different; there are two fewer standards (yet no less emphasis on quality) and appendices...where should you start when taking in the changes? This webinar will provide an overview of how the 10.0 version was developed and highlight the changes in the latest edition.
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- Non-Member - $10
- Individual Member - Free!
- Silver Member - Free!
- Gold Member - Free!
- Platinum Member - Free!
- Inform Canada Individual - Free!
- Inform Canada Organization - Free!
- Commercial Associate - Free!
- Free Access - Free!
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Contains 2 Component(s), Includes Credits
This webinar will provide an overview of ways to respond to individuals in crisis and/or suicidal ideation, as well as how to navigate crisis conversations involving challenging contacts, including individuals presenting with frequent outreach or abusive content.
This webinar will provide an overview of ways to respond to individuals in crisis and/or suicidal ideation, as well as how to navigate crisis conversations involving challenging contacts, including individuals presenting with frequent outreach or abusive content.
Objective 1: Attendants will develop an understanding of how to respond to individuals in crisis and connect them with appropriate resources to meet their needs
Objective 2: Attendants will learn about the differences between familiar and abusive contacts, as well as how to respond to challenging contacts when an individual is also presenting with a crisis-related need
Objective 3: Attendants will identify key differences between interacting with an individual in crisis on the phone versus a text-based modality.
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- Non-Member - Free!
- Individual Member - Free!
- Silver Member - Free!
- Gold Member - Free!
- Platinum Member - Free!
- Inform Canada Individual - Free!
- Inform Canada Organization - Free!
- Commercial Associate - Free!
- Free Access - Free!
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Contains 2 Component(s), Includes Credits
Join us for an insightful webinar exploring the remarkable journey of Nebraska/Iowa 211, detailing how the organization transitioned from primarily funded by the United Way of the Midlands to becoming a fully funded and self-sustaining entity. This session will provide a comprehensive overview of the strategic initiatives and funding strategies that enabled this transformation, offering valuable lessons for other organizations seeking financial independence and sustainability.
Join us for an insightful webinar exploring the remarkable journey of Nebraska/Iowa 211, detailing how the organization transitioned from primarily funded by the United Way of the Midlands to becoming a fully funded and self-sustaining entity. This session will provide a comprehensive overview of the strategic initiatives and funding strategies that enabled this transformation, offering valuable lessons for other organizations seeking financial independence and sustainability.
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- Non-Member - $10
- Individual Member - Free!
- Silver Member - Free!
- Gold Member - Free!
- Platinum Member - Free!
- Inform Canada Individual - Free!
- Inform Canada Organization - Free!
- Commercial Associate - Free!
- Free Access - Free!
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Contains 6 Product(s)
The National 211 Steering Committee elevates best practices, tackles hot topics, and addresses current issues that face 211s across the US and Canada. Join the discussion, learn from peer experts, and collaborate to make the network stronger.
The National 211 Steering Committee elevates best practices, tackles hot topics, and addresses current issues that face 211s across the US and Canada. Join the discussion, learn from peer experts, and collaborate to make the network stronger.
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- Non-Member - $20
- Individual Member - Free!
- Silver Member - Free!
- Gold Member - Free!
- Platinum Member - Free!
- Inform Canada Individual - Free!
- Commercial Associate - Free!
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Contains 3 Component(s), Includes CreditsNew Course
This course reviews cognitive biases, how they are formed, and how biases can affect the provision of information and referrals.
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- Non-Member - $20
- Individual Member - $10
- Silver Member - $10
- Gold Member - $10
- Platinum Member - $10
- Inform Canada Individual - $10
- Inform Canada Organization - $10
- Commercial Associate - $10
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Contains 2 Component(s), Includes Credits
This informative and in-depth discussion about the debt management solutions and housing stability options available to your clients through an accredited nonprofit partner organization. This webinar will be led by representatives from Money Management International (MMI), one of the largest nonprofit, HUD-approved housing, and credit counseling agencies in the United States – the Administrator of Nevada 211. At a time when consumers are overwhelmed by the impact of long-term inflation, high interest rates, and a tight job market, many are burdened by heavy consumer debt, lack of affordable housing solutions, or are at increased risk of fraud and predatory practices. There are affordable, sustainable, nonprofit services and solutions available that are far more effective and safer than some of the alternative, heavily marketed options. The MMI team will lead a discussion on our solutions – including the effectiveness of a debt management plan and the benefits of loss mitigation services and student loan debt counseling.
This informative and in-depth discussion about the debt management solutions and housing stability options available to your clients through an accredited nonprofit partner organization. This webinar will be led by representatives from Money Management International (MMI), one of the largest nonprofit, HUD-approved housing, and credit counseling agencies in the United States – the Administrator of Nevada 211. At a time when consumers are overwhelmed by the impact of long-term inflation, high interest rates, and a tight job market, many are burdened by heavy consumer debt, lack of affordable housing solutions, or are at increased risk of fraud and predatory practices. There are affordable, sustainable, nonprofit services and solutions available that are far more effective and safer than some of the alternative, heavily marketed options. The MMI team will lead a discussion on our solutions – including the effectiveness of a debt management plan and the benefits of loss mitigation services and student loan debt counseling.
-
You must log in to register
- Non-Member - $10
- Individual Member - Free!
- Silver Member - Free!
- Gold Member - Free!
- Platinum Member - Free!
- Inform Canada Individual - Free!
- Inform Canada Organization - Free!
- Commercial Associate - Free!
- Free Access - Free!
- More Information
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Contains 2 Component(s), Includes Credits
With 66% of United States households reporting that they have at least one pet and most stating that they consider their animals to be family, human service providers must recognize and respond to these relationships. Within this webinar, attendees will learn resources and strategies for helping keep people and their pets together and well during times of vulnerability and crises.
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- Non-Member - $10
- Individual Member - Free!
- Silver Member - Free!
- Gold Member - Free!
- Platinum Member - Free!
- Inform Canada Individual - Free!
- Inform Canada Organization - Free!
- Commercial Associate - Free!
- Free Access - Free!
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Contains 2 Component(s), Includes Credits
Information and referral providers depend on solid outreach to inform the community about their programs. It can be a challenge, however, to develop a plan that meets the needs of their community and has built-in measures of success. This webinar’s presenters will describe how they developed their outreach plans, measure success, and refine those plans using ongoing data collection from their I&R software.
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- Non-Member - $10
- Individual Member - Free!
- Silver Member - Free!
- Gold Member - Free!
- Platinum Member - Free!
- Inform Canada Individual - Free!
- Inform Canada Organization - Free!
- Commercial Associate - Free!
- Free Access - Free!
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Contains 2 Component(s), Includes CreditsNew Webinar
All of us can play a role in promoting elder justice. Information & Referral/Assistance professionals are uniquely situated to respond to individuals experiencing life circumstances that may contribute to the risk of maltreatment or self-neglect. This session will share resources that can support specialists and their agencies in this vital work.
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You must log in to register
- Non-Member - $10
- Individual Member - Free!
- Silver Member - Free!
- Gold Member - Free!
- Platinum Member - Free!
- Inform Canada Individual - Free!
- Inform Canada Organization - Free!
- Commercial Associate - Free!
- Free Access - Free!
- More Information
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Contains 2 Component(s), Includes CreditsNew Webinar
Build your connection toolkit with empathy and compassion. Both are essential for quality information and referral contacts and are required by the Inform USA Standards. You'll learn what these concepts are ... and what they are not. Walk away with hands-on tools to help you increase your skills for your next contact.
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You must log in to register
- Non-Member - $10
- Individual Member - Free!
- Silver Member - Free!
- Gold Member - Free!
- Platinum Member - Free!
- Inform Canada Individual - Free!
- Inform Canada Organization - Free!
- Commercial Associate - Free!
- Free Access - Free!
- More Information
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You must log in to register