Service Delivery: Using the Resource Database for I&R Referrals
A resource database is a computerized body of information about community resources maintained by the I&R service. The resource database should include what you need to know about community, social, and health organizations to make good referrals, by answering basic questions such as: What does the agency do? Who does it serve? When and how can people apply? What documents might an applicant need to produce? Who provides the service? This course will help Community Resources Specialists understand the basics of, and the strategies behind, effective database searches.
|Access Date||Quiz Result||Score||Actions|