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Service Delivery: Serving Older Adults
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Part 1: Serving a Changing Population
Open to download resource.
Open to download resource.
Community Resource Specialists serving older adults are helping a diverse population with strengths and needs that reflect unique life experiences and person-centered goals that each client brings to the I&R conversation. Older adults are diverse in many ways, including age range itself, ethnic and racial background, sexual orientation, disability experience, socio-economic status, and education.
Part 1: Review Exercise
5 Questions | Unlimited attempts | 5/5 points to pass
5 Questions | Unlimited attempts | 5/5 points to pass
Part 2: The Aging Process
Open to download resource.
Open to download resource.
Aging is an active and ongoing process, and there are a variety of factors that impact the aging process including genetics, environment, existing health conditions or disabilities, and lifestyle. While the aging process is different for everyone, understanding some of the common changes older adults experience and how they impact their lives can help Community Resource Specialists better serve older adult consumers.
Part 2: Review Exercise
1 Question | Unlimited attempts | 7/7 points to pass
1 Question | Unlimited attempts | 7/7 points to pass
Part 3: Effective Communication
Open to download resource.
Open to download resource.
Effective communication techniques assist the Community Resource Specialist to be present for each client and are used throughout the I&R process. Along with all of the techniques identified earlier, there are some additional tips that can help foster effective communication with older adults.
Part 3: Review Exercise
1 Question | Unlimited attempts | 7/7 points to pass
1 Question | Unlimited attempts | 7/7 points to pass
Part 4: The Older Americans Act and the Aging Network
Open to download resource.
Open to download resource.
The Older Americans Act (OAA) of 1965 established what is known as the Aging Network which refers to a broad infrastructure of organizations and providers that plan, coordinate and provide services which enable older adults to live independently in their homes and communities. The National Aging Network is funded under the Administration on Aging which is a part of the Administration for Community Living, U.S. Department of Health and Human Services. This network includes 56 State and Territorial Units on Aging, 622 Area Agencies on Aging, and more than 250 Title VI Native American aging programs.
Part 5: Abuse, Neglect and Mandatory Reporting
Open to download resource.
Open to download resource.
Elder abuse can happen to anyone and it affects people of all backgrounds. Around one in ten older adults is abused each year. Elder abuse takes many forms and in most cases victims are subjected to more than one type of mistreatment. Even if this is not a mandatory requirement, Community Resource Specialists should be prepared to take suspicions of elder abuse very seriously and report matters to police or the appropriate adult protective services agency.
Part 5: Review Exercise
6 Questions | Unlimited attempts | 6/6 points to pass
6 Questions | Unlimited attempts | 6/6 points to pass
Discussion
Make 1 discussion post to continue.
Make 1 discussion post to continue.
What might cause an I&R professional to recognize possible elder abuse? What questions might the Community Resource Specialist need to ask?
Final Course Exam
10 Questions | 3 attempts | 8/10 points to pass
10 Questions | 3 attempts | 8/10 points to pass
Certificate of Completion
2.00 Hour(s) of Professional Development credits | Certificate available
2.00 Hour(s) of Professional Development credits | Certificate available