Resource Database: Introduction to Taxonomy and Indexing
Although they sometimes have different titles in different agencies, within Information and Referral (I&R) organizations, there are two main categories of staff: (1) Community Resource Specialists who work directly with clients, and (2) Database Curators who provide the information needed by the Community Resource Specialists and other community partners. Both use the 211 LA County Taxonomy of Human Services. Database Curators use it to index database records, while Community Resource Specialists use it to retrieve database records to find accurate client referrals. The Taxonomy consists of over 11,000 fully-defined terms covering all aspects of human services. This course outlines the structure of the Taxonomy, the different types of Taxonomy terms, and the principles of quality indexing that facilitate information retrieval.
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